Employee Relations & Case management
Protect your business. Empower your people.
Strong employee relations are the backbone of a healthy, productive workplace. Case management ensures issues are handled fairly, consistently, and in line with employment law.
🔍 What It Covers
• Employee Relations:
• Building trust between employees and leadership
• Managing workplace conflict, grievances, and disciplinary matters
• Promoting engagement, wellbeing, and a positive culture
• Case Management:
• Handling individual ER cases—grievances, disciplinaries, performance,
absence, and conduct
- Ensuring compliance with policies, procedures, and legal frameworks
- Documenting actions, outcomes, and timelines for audit and risk mitigation
đź’ˇ Why It Matters
🛠️ How Outsourced Support Helps
• Reduces risk: Prevents costly legal claims and reputational damage
• Boosts morale: Employees feel heard, respected, and supported
• Drives consistency: Ensures fair treatment and transparent decision-making
• Supports managers: Equips leaders with guidance and confidence to handle sensitive issues
• On-demand ER expertise for complex or high-risk cases
• Independent, impartial advice and investigation
• Scalable support for peak periods or organisational change
• Coaching for managers to build ER capability